The Kincaid at Legacy is a luxury apartment rental agency located in the heart of Plano, Texas. With a focus on providing a tranquil and high-end living experience, The Kincaid offers well-maintained properties and top-notch amenities for its residents. The leasing and management staff, including individuals such as Demmye, John, and Tyler, are praised for their professionalism and responsiveness. The concierge team is also commended for their helpfulness and the maintenance crew is lauded for their prompt and efficient service. The property itself boasts quiet and luxurious units, akin to a condominium, making it an ideal choice for those seeking a peaceful living environment. Conveniently situated near popular shopping destinations like the Shops at Legacy and Legacy West, The Kincaid offers a desirable location for residents. Overall, The Kincaid at Legacy aims to provide a seamless and enjoyable living experience.
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Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Reviews
Tyler is the worse property manager ever…. If I can give him a negative 1 I would have . Don’t let these nice reviews about him fool you he is good at asking certain tenants to write him a good review for some perks . Tyler does not treat all of his tenants equal and ever since he took over, the property has gone downhill … we’ve had several break-ins … the elevator barely works … some appliances don’t work either and when you call to get it fixed it’s always a long process .. (suzie ) and John) was the reason why I decided to tolerate This property …. We are currently putting together a petition to get rid of this Loser .
Tyler should never be put in a position to be a manager …. he will be the downfall of this property … more reviews from tenants are on the way to show y’all how disgusting Tyler is.
Absolutely beautiful here, my husband and I toured and can't wait to become residents. The office staff made us feel welcome and at home Immediately . We ran in to a few of the maintenance staff while on tour and they were so courteous. It has beautiful views and is in a great location. Definitely a 10 out of 10.
We have lived in other luxury apartment complexes in the area and this is by far the best one. The quality of the apartment and the staff here are amazing. They make it feel like home and we feel like they are a part of our family! The apartments are well built and everything is always kept up well and clean. The other residents are very friendly as well.
Demmye and John have been so helpful during my move. I’m not a tenant yet but will be. Demmye and John have been so gracious and patient with answering all of my questions. It makes me even more excited to live there. I can’t wait until move in day.
UPDATE 6 MONTHS AFTER MOVE-IN:
The leasing and mgmt staff are very kind and communicative. The concierges are very helpful... And I get lots of deliveries. Maintenance team if very professional and fast.. Within 12-24 hrs. Well maintained property, great coffee and amenity space and it's so quiet in my unit/floor... Good construction like a condo. I love quiet luxury. ❤️🤗
This property, from the website and photos sent to me, is exactly what I was looking for in luxury high rises.. In the heart of Plano. The staff, Demmye, John and Tyler ( mgmt) are extremely professional and responsive. I can't wait to call The Kincaid home in a few weeks... And share my move on my social platforms🧳✈️🥰
After six weeks now in the Kincaid at Legacy, we are very happy with our choice, not only the property but also the entire team that Chesney Perrozi, the manager, has put in place. Any questions we have are answered quickly and completely, the amenities are easily accessible, and each person has been friendly and willing to help on both large and small requests with a smile. Convenient access to the Shops at Legacy and Legacy West have been a plus. We're sold on our first experience with apartment living here after 42 years of home ownership.
Lady on the phone was extremely rude, she seemed annoyed from the minute she picked up the phone. I asked her if they offer loft style apartments, she said it was occupied. I had other questions almost hung up on me but I had to quickly say “I had other questions too” she acted annoyed and asked if she could put me on hold. Even though I’m not paying $4000+++ per month for that kind “service.” If the people on the phone are that way, living there must be a nightmare.
The facilities and grounds team is fantastic. They are quick to respond and super friendly, which I greatly appreciate. Thanks maintenance crew! Y’all are the best!